Find answers to common questions about our cleaning and restoration services
Our team is ready to answer any questions you have about our services. Contact us today!
We serve the entire Maryland and Washington DC metropolitan area, including Bowie, Upper Marlboro, Annapolis, Greenbelt, College Park, Hyattsville, Crofton, Odenton, Glen Burnie, Mitchellville, Silver Spring, Bethesda, Rockville, Frederick, Gaithersburg, Potomac, Germantown, Laurel, and surrounding communities.
Yes! We offer 24/7 emergency response for water damage, fire damage, and mold emergencies. Our team can be on-site within hours to assess the damage and begin restoration work immediately.
Absolutely! We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. All our products meet EPA safety standards and we happy to provide Material Safety Data Sheets upon request.
The duration depends on the extent of the damage. Minor water damage may be resolved in 2-3 days, while major flooding restoration can take 1-2 weeks. We provide a detailed timeline during our initial assessment and keep you updated throughout the process.
Yes, we work directly with most major insurance companies. We can help coordinate claims, provide documentation, and communicate with your adjuster to make the process as smooth as possible.
We offer free estimates with no obligation. Pricing depends on the type of service, square footage, level of contamination, and complexity of the job. We provide transparent, itemized quotes before any work begins.
Yes! We offer flexible commercial cleaning contracts with daily, weekly, or monthly service options. Customized cleaning plans are available for offices, medical facilities, restaurants, retail spaces, and more.
Yes, we are fully licensed, bonded, and insured. Our team holds industry certifications including IICRC for water damage restoration and mold remediation. Proof of insurance is available upon request.